Refund & Cancellation Policy

1. 14-Day 100% Money-Back Guarantee

We want you to try LynxSaver Pro with complete peace of mind. If you are not satisfied with your purchase for any reason, you are entitled to a full refund within fourteen (14) calendar days from the initial transaction date.

Our refund policy is "no questions asked" — whether you encountered technical difficulties, changed your mind, or no longer need the tool, your refund request will be honored promptly.

2. How to Request a Refund

To request a refund, please follow either of the simple steps below:

• Option 1 (Fastest — Direct Support): Send an email to [email protected] with the subject line Refund Request. Include the email address used during purchase or your Paddle Order Reference ID (found on your email receipt).
• Option 2 (Via Paddle Buyer Support): You can also submit a refund request directly through our Merchant of Record, Paddle, by visiting https://paddle.net and providing your receipt order number.

Processing Time: Refund requests are reviewed and initiated within 24 to 48 hours. Once approved, the funds are credited back to your original payment method (Credit/Debit Card or PayPal) within 3 to 7 business days, depending on your financial institution's processing speeds.

3. Subscription Cancellation Policy

You can cancel your recurring LynxSaver Pro subscription (Monthly or Annual Pass) at any time. There are no cancellation penalties or hidden fees.

When you cancel:

• Your recurring billing is immediately stopped; no further charges will ever be made.
• You will continue to have full, unrestricted access to LynxSaver Pro until the end of your current paid billing period.
• At the end of the billing period, your account will smoothly revert to the standard Free Plan (5 downloads per day).

4. How to Cancel Your Subscription

You can cancel in any of the following self-serve ways:

1. Via Your Paddle Email Receipt: Click the "Manage Subscription" or "Cancel Subscription" link located at the bottom of every receipt email sent by Paddle.com.
2. Via the LynxSaver Extension: Click the Profile / Quota icon in the extension header, open Account Settings, and click "Manage Subscription".
3. Via Email: Send a quick email to [email protected] requesting cancellation, and our team will handle it for you within 24 hours.

5. Accidental Renewals

If your subscription automatically renewed and you did not intend to continue, please contact us at [email protected] within 7 days of the renewal charge. We will gladly cancel the subscription and issue a full refund for the renewal charge, provided you have not extensively used Pro downloads during the new billing cycle.

6. Chargebacks and Payment Disputes

We strongly encourage customers to contact us directly at [email protected] before filing a dispute or chargeback with your bank or credit card company. We resolve all refund requests swiftly and fairly, saving you time and avoiding dispute processing delays.

7. Merchant of Record

All orders, payment processing, customer receipts, and refunds for LynxSaver are managed by our authorized reseller and Merchant of Record, Paddle.com.

8. Contact Our Support Team

For any refund, billing, or subscription questions, please reach out to:

• Customer Support: [email protected]
• Paddle Buyer Support: https://paddle.net
• Support Desk: https://lynxsaver.com/contact